Why is customer service so bad at so many places?
According to distinction authority Scott McKain, evidently CEOs are willing to allow their companies to settle for providing inferior service -- because it's easier to cut a budget or reduce the staff.
AND, there's another important aspect, as well...that Scott reveals in today's Daily Dose of Distinction.
If you'd like to read the blog from the Five Friends that Scott refers to, go to: [ Ссылка ]
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For more information on Scott McKain, just go to [ Ссылка ]
