Master the ServiceTonic Knowledge Base with this comprehensive tutorial. In this video, we will explain the knowledge base, also known as the KB. We will learn how to create, modify, and manage all the options offered by the ServiceTonic KB.
Stay tuned for part two!
0:11 Intro to Knowledge Base
0:53 Navigating IT Solutions Library
1:34 Sharing & Customizing Topics
3:47 Efficient Search Functionality
#ServiceTonic #KnowledgeBase #TechSupport
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