Learn what to do if your HP printer does not pick up or feed paper from the input tray when you do have paper loaded, and an Out of Paper error message displays on the printer's control panel or on your computer.
Chapters:
00:00 Introduction
00:17 Reset the printer
00:47 Reconnect the printer and load the paper
01:34 Print a test page
02:06 Check the condition of the paper
02:11 Check inside the paper tray
02:34 Examine and load the paper sheets
03:44 Clean the rollers
04:27 Clean the paper pick rollers
05:54 Clean the rollers in the duplexer
06:37 Clean the rollers and separator pad in the ADF
08:40 Slowly push the paper further into the printer
09:18 Try printing the original document again
09:45 Adjust the print settings in the print driver
10:42 Service the printer
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This video was produced by HP.
Fixing Your Printer When It Doesn't Pick Up Paper | HP Officejet | HP
