Ecommerce businesses pour time and money into attracting prospects with the hope of turning them into new customers.
But as acquisition costs skyrocket, attracting new customers will quickly eat through your budget — especially if you can’t keep them around.In this session, you’ll learn why customer retention is the solution you’ve been looking for.
We’re going to show you how to calculate your customer retention rate and share ways to improve your customer retention rate and reduce churn.
