Court decisions and administrative rulings have helped define several basic EEO concepts. The four key concepts help clarify key EEO ideas that lead to fair treatment and nondiscriminatory employment decisions, business necessity, BFOQ, burden of proof, and nonretaliatory practices.
Even though HR professionals and operating managers may follow these actions, EEOC investigations sometimes occur when allegations of retaliation and other forms of unlawful discrimination are advanced. Human resource professionals must develop a plan that enables a response to allegations and protects the interests of both the organization and its employees.
