Operating 24/7/365, MIEMSS' complex, highly integrated Communications System - comprised of the Emergency Medical Resource Center (EMRC) and Systems Communication (SYSCOM) - has been cited as a model for the nation. Here, EMRC/SYSCOM Operator Nicolette Brumfield explains the role each component plays. MIEMSS salutes Nicolette, her colleagues, and counterparts across Maryland and nationwide as we observe National Emergency Telecommunicators Week, April 14-20, 2024.

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