#ecommerce #cvo #marketing #growth #CVOLive #CLV #ltv

At the end of the day, it's all about having some sort of a connection with the customers because the worst thing that you can do is to simply send packages from A to B and not even care about if the package went well, and if the customer had a great experience or not.

In this episode, Tim Kilroy, Marketing Agency Coach, joins Valentin Radu in a CVO Live session to talk about what optimizing for Customer Lifetime Value really means in an eCommerce business and agency, and how the future agencies will have to do more than just delivering tasks.

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