Provided by Rick Edgeman, former Shingo Institute Research Director, this video of duration 1 hour and 5 minutes provides an overview of the five principles of the Continuous Improvement Dimension of the Shingo Operational Excellence Model, as well as a brief overall review of the model. Insightful practitioner perspectives are embedded. Prior to watching this video, it is recommended that you first watch the following two videos, in the sequence stated:

Discover Excellence: [ Ссылка ]
Cultural Enablers: [ Ссылка ]

The Shingo Prize for Operational Excellence is the global standard and serves as an alternative to the Malcolm Baldrige Award (United States) and EFQM Excellence Award (European Union). Differentiating the Shingo Prize from these alternatives are its emphasis on Enterprise Culture and Lean as pathways to Enterprise Excellence.

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