Small businesses in South Africa have to fight incredibly hard for each new piece of business. However they often forget a basic principle of saying "thank you for the work" when clients entrust them with their money. We look at why it is important to say thank you for the work, and smart ways for entrepreneurs to build sustainable long-term clients. ABN's Samantha Loring and her panel speaks with Denvor Phokaners CEO of Enterprise Development Essentials, to discuss this further.
