This week Kim DeCarolis, hospitality sales leader and former SVP of Strategic Growth at Craveworthy Brands, joins the Menu Mix podcast to share her career journey from the vendor to the brand side of the hospitality industry. In this episode we dive into everything from sales tips, to female leadership in hospitality and applications for AI in hospitality tech. Here are some of the key takeaways from the episode:

1. Relationships Matter: Kim highlights the impact of her mantra "two deposits before a withdrawal" in relational sales.

2. Transparency Builds Trust: Kim speaks to the benefits of open communication in both software sales and restaurant franchising.

3. Embrace Diversity: Kim advocates for greater diversity in hospitality leadership, highlighting the need for mentorship and inclusive environments.

4. Authenticity & Balance: Kim discusses management styles for the next generation of leaders that prioritizes flexibility, work-life balance, and authenticity.

5. AI's Role in Hospitality: Kim explores AI's potential in hospitality tech, including interesting views on dynamic pricing, and emphasizing the importance of preserving the human element of hospitality.

#hospitality #hospitalitymanagement #hospitalityindustry #restaurantmanagement #salestips #femaleleadership

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