Customers love the benefits of Click & Collect or Buy online, pick up in store (BOPIS). They enjoy more flexibility and transparency in their shopping process, savings on shipping costs, and saving time spent searching for products in the stores. Our Solution Consultant Andreas Runschke explains to you how the Click & Collect use case works with our fulfillmenttools platform.

Don't miss out on our other videos, for example about our Distributed Order Management System (DOMS), our Inventory Management or our Store Fulfillment.

Find out more about Click & Collect here: [ Ссылка ]

Chapters:
00:00 Intro: What is Click & Collect?
01:13 The Click & Collect process in the store frontend from the customer's point of view
04:12 The Click & Collect order in the Back Office from the retailer's point of view
06:06 The picking of the order from the retailer's point of view
09:01 The pickup of the order from the customer's point of view
10:41 The pickup of the order from the retailer's point of view
11:08 Outro

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