If HR just said no a little more often, could they prioritise better? What if they shared the workload by collaborating with other departments? And how can they convince business leaders to take the journey with them?
Emma not only talked us through these key stakeholder questions, but explained where HR is now, where it’s headed and what it can do in the meantime. Including the role of shared services and the employee HR experience.
Emma Leonis is Executive Director of HR Transformation at LACE Partners, helping companies transform their HR function, drive adoption and initiate change.
Running order:
0:00 Introduction
1:40 Is HR trying too hard to be everything to all people?
3:26 How can other departments share the HR load?
5:37 The current HR shared services model.
6:53 Key drivers of the model’s disruption.
8:05 How do you change the structure of HR?
10:07 How this changes skill requirements in the people function.
11:41 Lessons from other shared services.
13:51 Contact your way and self-service approach: The push and pull balance.
16:46 Lean and agile principles - application in the people function.
18:50 How do you bring leaders on that journey?
20:49 How people functions can better measure employee experiences.
23:00 What is ‘people purpose’?
26:10 Quickfire questions.
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Read the summaries and shownotes for every episode:
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