Build an AI Customer Support Agent step-by-step with Daniel! Start from the beginning: [ Ссылка ]
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00:00:00 Importing Knowledge Data
- Various data sources can be added to your knowledge base, including Zenes, URLs, sitemaps, files, and plain text,
- Zenes is recommended for best accuracy; plain text allows customization for more precise input.
00:02:22 Evaluating and Optimizing Data Import
- After importing data, test with sample customer questions to evaluate response accuracy,
- Modify settings and retry questions with different models and configurations to enhance response quality.
The fastest way to build, manage, and deploy AI agents. Use Voiceflow to design, test, and launch chat or voice AI agents — together, faster, at scale.
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