If the operation is not ready to handle being busy… the worst thing you can do is invite a LOT of people to a poorly run business!
Best Marketing is a GREAT customer experience! I say “A” great customer experience because we need to think of every guest as an opportunity to create a loyal raving fan customer. Too often I see businesses try to take a SHORT CUT to sales growth with deep discounting or coupons.
FIRST Focus on getting good at service. You must hire, train, prepare! Get good!
THEN You will get busy by word of mouth.
AND THEN… When you are REALLY ready… and if you still need to… create a big buzz with a special event.
#shorts #businesstips #businessreal
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