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This is single-handedly the best way to prevent Fraudulent Chargebacks on Shopify. I've used my method for 2 years now and it works like a charm.
🔥 Step-by-Step Guide:
1. Open your Shopify Dashboard
2. Click on ‘Settings’
3. Click on ‘Payments’
4. Click on ‘Manage’ for Shopify Payments
5. Scroll down until you find the 'Customer Billing Statement' section
6. Add your ‘Company Name’ + 'Number Code' in the Customer Statement Descriptor.
For example 'The Ecom Zone 8426'
7. Update this code occasionally
🔥 For any medium/high-risk orders, email the customer and ask them to verify the number code that shows up on their bank statement. In the example above, the customer would have to provide the code: 8426.
The majority of scammers and fraudsters out there will only have the stolen bank details and will not have access to the cardholders' bank accounts to verify this code.
If they cannot verify this number code even after you help them locate it, then simply cancel the order. If the customer provides this code and still opens a chargeback after processing their order, then it is very likely that you will win as long as you provide all the evidence.
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