In this video, Amanda Casteel and Mark Hillyard discuss the 4 Dimensions of Service Management, a new concept in ITIL 4.
Read our blog article on the 4 Dimensions here: [ Ссылка ]
Join us for in-person or virtual ITIL 4 Foundation training: [ Ссылка ]
The ITIL 4 Complete Guide: [ Ссылка ]
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