At the HFMA 2023 annual conference we talked with Hal Walsh, Vice President of Channel Partnerships at Streamline Health, to delve into the latest trends in Revenue Cycle Management (RCM). We discussed the growing prominence of Artificial Intelligence (AI) in healthcare, highlighting its current applications in patient eligibility and price estimation. Hal shed light on the potential expansion of AI into critical areas such as contract management and physician credentialing, emphasizing the need for efficient documentation and analysis. While productivity and cost reduction have received significant attention, Hal stresses the importance of focusing on quality improvement to minimize revenue leakage.
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