Are you having problems with Ford Sync software? Screen freezes up or is non responsive? Backup camera not working? Bluetooth / Navigation problems? Possibly all you have to do is a master Ford Sync reset ( 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | SE | SEL | LIMITED | AWD | 3.5L ).
Soft Ford Sync reset will be done through the vehicle's main menu. Press wheels button on the bottom of the screen to enter the menu. then press Settings on the left side. Select System. Now scroll down through the menu options and select Master Reset. Make sure to unplug and remove all of the devices before proceeding (USB, Bluetooth, SD Cards). This will completely wipe the memory and reset your Ford Sync. This is called a soft reset through the software.
If this did not help, then you can try doing so called Hard Reset. To do that you will have to remove the Ford Sync fuse for a few minutes and then install it back in. That will completely reset the Ford Sync and all of the features. Ford Sync fuse is located in a small fuse box under the steering wheel. You want to remove Fuse #9 (Power to Ford Sync).
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