#customersuccess #servicepackages #services #offering

The secret to creating a compelling service offering:

1) Sales collaboration — Get insights from sales around:
• What are recent market trends,
• What are the asks from new clients

2) Competitive differentiator
• Make sure that the offer has a competitive differentiator.

3) Solution to a Problem
• Align problem to solution in the offer

4) Collaborate with Marketing
• Collaborating with marketing will not only ensure that you rely on customer feedback to decide which problem you’ll be solving, but also that you will be able to craft up campaigns to promote a new service offering.

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READY TO BUILD A WORLD-CLASS CUSTOMER SUCCESS PROGRAM?

Working with our world experts will provide your leadership team with the focus they need to deliver ongoing improvements to your customer success approach. We’ve designed our programs to provide your team access to expert advice, innovative strategies, and proven methodologies. Expert-led sessions will ensure your team adopts new processes and addresses your unique core challenges in a manner that's tailored to your unique business model.

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LEARN MORE ABOUT CUSTOMER SUCCESS
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