Doug McMillon, President and CEO of Walmart Inc, commented on how the Covid-19 pandemic impacted consumer behaviour. Speaking on Day 7 of the Hindustan Times Leadership Summit, McMillon claimed that many people whom he talks to, want to go out to shops, theatres etc once they feel safe. He said that omni-channel retail, i.e. a combination of physical and digital stores, would be the 'winning formula'. Watch the full video for more.
