(3 May 2023)
ASSOCIATED PRESS
New Delhi - 3 May 2023
1. Various of Indira Gandhi Airport Terminal 2.
2. Various of Go First Airline office located inside the airport terminal
3. SOUNDBITE (Hindi) Sukant Ghosh, stranded passenger:
“I booked a ticket with Go First airlines to fly from Delhi to Srinagar. Suddenly the flight got cancelled. Now I will have to pay extra for a new ticket with a different airline. Today there’s no flight available with other airlines. It seems difficult today, so I’ll have to go tomorrow.“
4. Low angle shot of cleaning staff
5. Go First airline passengers grabbing a bite while waiting at the terminal
6. Various of Go First airline passenger Nitesh Jain standing with his family
7. SOUNDBITE (Hindi) Nitesh Jain, stranded passenger:
“All of a sudden, I was informed about the flight cancellation. It is causing extra burden and I’ll have to pay extra. This is not fair at all. I booked tickets 4 months back only to save money and now the tickets have been cancelled. It's the airlines’ responsibility to arrange alternate flights for us.”
8. Wide of Go First airline passengers
9. Go First airline passenger Chetan Oswal ordering tea
10. SOUNDBITE (Hindi) Chetan Oswal, stranded passenger:
“The flight has been cancelled. And there is no alternative provided by the airlines. They said they don’t have a tie up with other airlines. The money will be refunded. But there is no arrangement made by them. We will have to bear the losses.”
11. Various of airport
STORYLINE:
No-frills Indian air carrier Go First filed for bankruptcy and suspended its flights for three days starting Wednesday, causing hardship for thousands of fliers.
A statement on the carrier’s website on Tuesday said the cancellations were caused by operational reasons.
"A full refund will be issued to the original mode of payment shortly,” the statement said.
Go First had an average of 30,000 daily domestic flyers in March, so the disruption in flights is expected to affect about 90,000 passengers, media reports said.
Nitesh Jain, a businessman, was attempting to buy tickets for his family on another airline at a higher price.
"I booked tickets four months back to save money and now the tickets have been cancelled. It's the airline’s responsibility to arrange alternate flights for us.”
The airline is owned by India’s Wadia group.
Civil Aviation Minister Jyotiraditya Scindi said the government was helping the airline.
“Go First has been faced with critical supply chain issues with regard to its engines. The government has been assisting the airline in every possible manner,” he said.
AP Video by Piyush Nagpal
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