Learn to speak the language of influence, so you can supercharge your negotiation and conflict resolution skills. Hear Eleanor Shakiba – author of Difficult People Made Easy – explain four persuasive language patterns which highly effective negotiators use to build win-win deals. Learn how any workplace negotiation can be positive and successful when you use collaborative language and persuasive phrases. If you want to master negotiation skills, this video lets you in on the secrets of savvy female negotiators.
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