If you're tired of managing your customer information via endless spreadsheets, stop what you're doing and watch this video. We'll explain the basics of a customer relationship management platform (CRM) and more.
A CRM can help you store, organize, and utilize the customer data that your audience provides through interactions with your business. It's a tool that people across your company can take advantage of, including your marketing team, your sales team, your customer support team, and any other customer-facing roles.
Many CRMs will also integrate with other marketing tools so you can make the most out of your customer data. Keep learning by using the resources linked below!
⌛ Video timestamps:
00:00:00 // CRM - A short explanation
00:00:36 // CRM - A longer explanation
00:01:41 // Tools that may work with your CRM
00:02:19 // Benefits of a CRM platform
00:03:47 // Conclusion (featuring a pun)
🎥 Check out these videos to keep learning!
Benefits of a CRM ▶ [ Ссылка ]
Lead nurturing basics ▶ [ Ссылка ]
Sales funnel basics ▶ [ Ссылка ]
📘 We also have written content on our website!
Best CRMs for small businesses ▶ [ Ссылка ]
4 types of CRM data ▶ [ Ссылка ]
10 important CRM features ▶ [ Ссылка ]
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