This video reviews the most commonly-used word by clinicians that are linked to negative perceptions by patients and families. Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate and to humble.
Micro-learning training created by: Nathalie Morales for her Doctoral Research
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