In this episode, hosts Carol Schultz and Rob Swymer draw on Gallup's research to reveal how an engaged workforce can boost profitability by 22%. Yet, with less than half of U.S. employees clear on their job expectations, miscommunication and disconnection cost companies billions.
Rob introduces the "DOSE" framework—Dopamine, Oxytocin, Serotonin, Endorphins—linking it to business success and using college sports as a lens to explore employee retention challenges. He emphasizes the impact of a shared mission and vision in reducing turnover and driving productivity, dispelling the myth that cultural engagement is "fluffy." The episode also addresses the growing need for leadership to foster connection in an era of remote work.
Discover how strong leadership, authentic culture, and strategic engagement are essential for navigating today’s evolving workplace. Follow and review the podcast to stay inspired with future insights and stories.
Timestamps:
00:00 - Introduction
00:12 - Engaged culture increases profitability by 22%.
05:56 - Evaluating transfer motives, building team culture.
07:59 - Career success requires engagement and mission focus.
09:55 - Lack of training diminishes employee engagement, productivity.
15:24 - Working from home allows flexible daily routines.
17:32 - Keynote speaker notes companies delaying meetings, cohesion.
22:37 - Colleague founded firm for higher commission rates.
23:35 - Bait and switch led to contract buyout.
27:04 - Engaged cultures fulfill human need for belonging.
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