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In this video, you'll learn 10 best practices we use in Compassionate Geek IT Customer Service Training to help technical staff improve their people skills to deliver outstanding customer service.
#customerservice #helpdesk #servicedesk
📺 Learn the six steps in a successful tech support session: [ Ссылка ]
🎬 Learn seven ways to improve your empathy: [ Ссылка ]
🎬 Here are four magical customer service phrases (What to say in nearly any situation): [ Ссылка ]
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). ([ Ссылка ]). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: [ Ссылка ]
10 Customer Service Training Best Practices
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great customer service skillscustomer service tipscustomer service in itservice customer supportcustomer support servicecustomer service in it supporttech support itit tech supporttech supporttechnical support itit management serviceis help deskhelp desk itit help desktechnical supportcustomer service trainingcustomer experiencecommunication skillsclient relationship buildingcommunication skills trainingclient relationship
