Useful materials for help desk KPI:
• kpi123.com/free-ebook-2436-KPIs
• kpi123.com/free-ebook-10-secrets-to-KPIs-success
• kpi123.com/top-28-performance-appraisal-forms
• kpi123.com/free-ebook-1125-performance-review-phrases
• kpi123.com/kpi-meaning
• kpi123.com/kpi-reporting
• kpi123.com/kpi-dashboard-and-forms
Job titles related: help desk administrator, help desk advisor, help desk analyst, help desk assistant, help desk associate, help desk clerk, help desk consultant, help desk coordinator, help desk controller, help desk engineer, help desk executive, help desk manager, help desk officer, help desk representative, help desk specialist, help desk supervisor, help desk support, vp help desk, help desk director, help desk leader, help desk ntry level, senior help desk, junior help desk…
The above KPIs can be used for fields such as: accounting, administrative, advertising, agency, agile, apartment, application, architecture, asset, assistant, audit, auto, automotive, b2b, bakery, band, bank, banquet, bar, benefits, beverage, billing, brand, budget, building, business, cafe, call center, car, catering, channel, clinic, commercial, communications, community, construction, consulting, content, creative, crm, customer relations, customer service, data, database, delivery, design, digital marketing, distribution, ecommerce, education, electrical, energy, engineering, environmental, equipment, erp, events, exhibition, export, f&b, facilities, factory, fashion, finance, fmcg, food industry, fundraising, furniture, gallery, golf, grants, grocery, gym, healthcare, help desk, hospital, hospitality, hotel, housekeeping, housing, hr, hse, hvac, ict, import, infrastructure, innovation, insurance, interactive, interior design, international, internet, inventory, investment, it, jewelry, kitchen, lab, leasing, legal, logistics, maintenance, manufacturing, market, marketing, materials, media, merchandising, mining, mortgage, music, network, new car, ngo, nhs, non profit, non technical, oem, office, offshore, oil and gas, operations, outbound, outlet, overseas, parts, payroll, pharmaceutical, pharmacy, plant, procurement, product, production, project, property, purchasing, quality assurance, r&d, real estate, records, recruiting, release, research, reservations, restaurant, retail, safety, help desk, salon, security, service, shipping, social media, software, sourcing, spa, staffing, store, studio, supply chain, systems, technical, technology, telecom, telecommunications, tour, tourism, training, transportation, travel, vehicle, wealth, web, wedding, wine…
