One of my favorite topics to present live is “Working with Challenging Families” and for many reasons. First, most healthcare professionals have had to deal with a difficult family member or two. Second, it is one of their least favorite things to do. And, third, this topic is ripe for humor and a little stress management. While working with families can be challenging or difficult, the truth of the matter is this – no one looks forward to their loved one being sick, hospitalized or admitted to a long term care facility. No one looks forward to falls, physical decline or dementia. I usually say to my audiences that we as healthcare professionals can also be challenging families when the shoe is on the other foot, and our loved ones are receiving care.

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