Train your customer service teams on improving their customer-service mindset with this online course.
Create your free account, get access in a few clicks, and start training right away: [ Ссылка ]
What's covered in this course:
*The importance of a flexible customer-service mindset
*Internal behaviors and practises that foster a good customer-service mindset
*Creating a plan to practically improve your customer-service mindset
Why your teams need this course:
Customer service is all about helping people. To best achieve that, your teams need the right kind of mindset. This course is suitable for those in senior customer-service roles and customer account managers. It’ll help them better understand the customer-service mindset and how they can foster it within the team.
Watch the Customer Service Essentials course collection:
[ Ссылка ]
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