Welcome to 2025. Vodafone Technology’s Tech 2025 strategy is committed to:
Building in-house new, scaled platforms. Vodafone is building new platforms by drawing on the strength of its own IoT platform, which can be scaled to support one billion devices in 180 markets and handle 1.7 billion API calls or sessions per month. In Africa, Vodacom operates the largest financial services platform with 61 million users.
Creating and launching new products and services 50% faster. In addition to launching products much faster, Vodafone is also making the common API’s available through a single, global catalogue. This will provide third party developers and global tech partners with easy access to a standardised ‘toolkit’ to build adjacent services and makes Vodafone a partner of choice across Europe and Africa with a single agreement.
Establishing Europe as a gigabit broadband leader. Vodafone is focused on combining standalone 5G (core and radio 5G networks), high band spectrum for 5G use only and Massive MIMO radio antennae to increase capacity. Vodafone was the first company to launch standalone 5G in Europe and is now able to provide businesses with their own private networks to power industry 4.0 applications.
Fixing 80% of network faults automatically. By moving 80% of its IT and network to the cloud, faults are fixed quicker and often before they impact the customer. Vodafone is using AI and machine learning to predict issues and has introduced zero-touch automation to improve reliability and customer service. Today, we have 1,200 robots performing various automated processes across several functions, including networks, procurement and customer service.
Expanding the new Technical Career Path. Following pilots this autumn, the Vodafone Technical Career Path will expand its coverage, initially bringing into scope up to 7,000 existing employees by April 2022.
Investment in new digital products and services. In the financial year ending March 2021, Vodafone Technology invested €1.3 billion on developing new digital products and services, and €1 billion on its own digital transformation.
