This is a brand new Audi Q5 that has an intermittent problem that occurs as follow:

a) From a complete close position, I rolled down the window by a few inches.
b) Then I rolled up the window by pulling the switch up (once or hold it)

RESULT: Occasionally it will roll down completely as you can see from the recording !!!!

I took the Q5 to the dealer and left it there for more than 1 week. They first said there was no problem until I demonstrated the problem, and the service manager experience the problem himself.

They changed the the motor and the window seal . Still they cannot fix the problem .

This is extremely frustrated because it is safety issue . In the winter, if I roll down my window by an inch to get some fresh air, then the snow plow on the opposite traffic comes with all the slush and salt and sand on the street, now I want to close my window, and it may roll down completely and expose me to the road hazard !!!!
I was also told by the dealership that it happens with a few Q5 in their lot !!!!
This is extremely frustrated . I will update how Audi addresses this problem.

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