Microsoft Dynamics 365 Field Service is designed for businesses who undertake work at a customer’s home or premises. This can include installation, scheduled or recurring maintenance, or responding to break/fix issues.
Learn more about Dynamics 365 Field Service by watching this introductory walkthrough. In this demonstration you'll see examples of the main processes the application supports including work orders, scheduling and despatching engineers, inventory management, and more! 👩🔧🚚🔨🛠👨🔧
Content Timestamps:
0:00 Introduction to Dynamics 365 Field Service
1:16 Converting opportunities to Work Orders
3:18 Dealing with Work Orders
6:22 Handling repeatable incident types
8:34 How to schedule work orders using Quick Book and Schedule Board
14:01 Field service engineer experience on mobile app
24:24 Tracking Assets and Locations
25:04 Completing Work Orders & Creating Invoices
Learn more: [ Ссылка ]
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