The Shingo Prize is based on a complete assessment of an organization’s culture and how well it drives world-class results. Shingo examiners focus on the degree to which the Shingo Guiding Principles of the Shingo Model™ are evident in the behavior of every employee. The examiners observe behavior and determine the frequency, duration, intensity and scope of the desired principle-based behavior. They also observe the degree to which leaders focus on principles and culture, and managers focus on aligning systems to drive ideal behaviors at all levels.

This focus is unique in the world and is the most rigorous way to determine whether an organization is fundamentally improving for the long-term, or just going through the motions of another flavor-of-the-month initiative.

Most organizations do not wait to challenge for the Shingo Prize until they are likely to win it. Rather, they use their challenge as part of their progression as a way to guide their journey of continuous improvement. Many organizations do not intend to ever challenge for the Shingo Prize but use the Shingo Model™ as the standard of excellence to which they aspire.

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