Increase customer satisfaction and loyalty while improving productivity! Give Your Customers and Sales Force the Tool They Need to Place Orders Quickly & Securely!
32 Soft’s Customer Work Center is a secure, easy-to-use, online portal for sales reps, customers, distributors, order takers and other users who don’t have direct access to your QAD system. It gives them 24/7 real-time access to QAD data such as quotes, product availability, order status, lead time, and purchasing history. And, gives them the ability to enter orders and submit them to QAD in real-time.
CWC requires minimal site maintenance, no IT supervision and does not require additional QAD licenses or software purchases. Data access is based on security levels, so you completely control who sees what data.
• Easy-to-use order entry and quote request screens
• Secure 24/7 access to QAD data such as quotes, order tracking,
purchase history, and product availability for non-QAD users
• Reliable access from mobile devices Android/iPhone/iPad
• Flexible and configurable to fit your business processes and branding
• Convenient online user registration and approval
• Error-proofed so users can’t create invalid orders, quotes or RMAs
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