A quality management system, also known as QMS, is a set of processes and practices that a company uses to ensure that its products and services meet the highest level of customer satisfaction.
📹 Related Video
▶ What is Quality
[ Ссылка ]
✏️ Here is the transcript of the video
▶ What is QMS
The main purpose of a quality management system is to improve the overall efficiency of a business, reduce waste and errors, and increase customer satisfaction.
It involves establishing a clear set of standards and procedures for all aspects of the company, from product design to delivery.
▶ QMS Principles
A quality management system is built on several key principles, including continuous improvement, customer focus, and employee involvement.
These principles guide the development of a quality management system and ensure that it remains relevant and effective.
There are several different quality management system standards that companies can choose to adopt, including ISO 9001, Six Sigma, and Total Quality Management.
Each of these standards provides a different framework for building a quality management system, but they all share the same goal of improving the quality of products and services.
Implementing a quality management system requires a commitment from all levels of the organization, from the CEO to the front-line employees.
It also requires a cultural shift, as employees must learn to work together to achieve the common goal of improving the quality of the company's products and services.
▶ Conclusions
In conclusion, a quality management system is a critical tool for companies that want to improve their overall performance and stay competitive in today's market.
By adopting a quality management system, companies can increase customer satisfaction, reduce waste and errors, and improve their bottom line.
ツ CONNECT WITH ME ツ
Hi,
my name is Mark Anderson a 20+ year Lean Expert.
I have created LeanVlog because I want to spread Lean Thinking worldwide and I think the video is the most effective way to teach, learn, and spread knowledge.
If you want to stay in touch with me you can choose the channel you prefer.
A) Linkedin
[ Ссылка ]
B) Latest Videos and Playlist
Website: [ Ссылка ]
C) Telegram
[ Ссылка ]
#QMS #Quality #Qualitymanagementsystem
