Learn about the continuous improvement process Safety Services uses to help teams build measurable safety accountability systems. The Zero-Incident Performance (ZIP™) Process is change management for safety culture, a system that involves the entire organization and delivers sustainable results.

Based in Melbourne, Australia, presenter Brett Haskins, CSP, is the Asia-Pacific Regional Consulting Manager for Caterpillar Safety Services. Haskins facilitated Safety Services’ solutions in customer organizations throughout the United States before relocating to Melbourne where he now works directly with AP-region dealers and customers in deploying the ZIP Process. Presentation content will include:

• Caterpillar Safety Services background and customer solutions
• How continuous improvement / change management can help to build a culture of safety
• Examples of customer successes

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