[ Ссылка ]
Evidence of ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate and completion of the PPO Capability course from an Accredited Training Provider is required to sit the exam
...Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management, this book, which leads to ITIL PPO and paves the way to ITIL Expert Certification, should do at least as well as the first and second edition, which are bestsellers.
Ещё видео!