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One thing you should know when it comes to staff management is that pushback, resistance, and office drama are NOT normal. Today, I share 3 leadership tactics that'll help you stay in control, and regain it (even virtually!) when an incident does occur.

The first thing you should focus on is prevention. How do you do it? Well, make sure you set the tone from the start. When a potential new staff member comes in for an interview, give them a clear outline of how things operate in your business. With expectations in place, there won’t be as much of a chance for them to act out.

Second, when resistance and office drama does happen, you’ll need leadership tactics to help you regain control of the situation immediately. Without proper staff management, your staff will quickly lose all respect for you as a leader. At Practice Acceleration, we use two quick meetings a day to ensure that staff are on track.

Third, use frameworks. These make tough conversations easier because they turn addressing your staff into an easier, step-by-step process. In other words, frameworks eliminate the guesswork. This keeps the power in your hands because it means there’s no room for emotion or drama. By keeping things professional, you can stay in control.

Staff management is a crucial part of running a successful practice because without it, pushback and office drama can quickly escalate. Use these 3 leadership tactics in your own practice and let us know how they work out for you!

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