Shankar Iyer, Director of Business Development - Asia at Infobip, shares actionable strategies for driving meaningful engagement and building customer delight by embracing changing experiences and leveraging the supporting ecosystem.

Full video here -
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In the full video, Shankar Iyer talks about:
- How actionable strategies can drive meaningful engagement
- How brands can leverage messaging for seamless consumer experience
- How WhatsApp can be so much more than simply a conversational channel

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