Our Xerox Printer is Hollowing and Whining!

A “hollowing or whining” noise
This sound most commonly happens after replacing a waste toner container. Customers will hear this sound maybe 1 out of 10 or a dozen waste toner container replacements. This sound can be concerning but is not anything to worry about. Again, this noise is nothing to worry about. It happens because a metal auger runs through the waste toner container and rests on a couple of raised plastic seatings. If not lubed properly from manufacturing part, then this noise occurs. The noise will stop once the customer uses the machine and waste toner is dispensed into container and lubes auger.

A new Waste Container should last for 69,000 printed pages.

How to Make the Noise Stop After Replacing Waste Toner Container
After replacing a waste toner container in Xerox printers, some users may encounter a hollowing or whining noise. While this sound can be concerning, it is generally not a cause for worry. The noise occurs due to a specific mechanism involving a metal auger running through the waste toner container, resting on raised plastic seatings. This issue typically arises when the manufacturing part lacks proper lubrication.
You may hear a whining noise after replacing the waste toner container.

As mentioned earlier, the noise occurs due to the interaction between the metal auger and the raised plastic seatings in the waste toner container. Lack of proper lubrication on the auger during manufacturing leads to the noise.
However, it's important to note that this noise does not affect the functionality or performance of the printer.

Fortunately, this noise issue typically resolves itself with time and use. When the printer is operated, waste toner is dispensed into the container, and the auger gets adequately lubricated. The noise will gradually diminish and eventually stop as the lubrication process takes place. It's important to be patient and give the printer sufficient time to resolve the issue naturally.

Remember to give the printer sufficient time for the lubrication process to take effect. If the noise persists or if you have any concerns, don't hesitate to contact Eastern Engineering for support.

свернуть