“Back to the Future” will examine the Future of Retail following an introductory movie introducing a short retrospective of the last 20 years in retail and presenting what will be the new and disruptive retail concepts for the next 20 years. The retail industry is becoming more complex and changing at an ever-increasing speed. Retailing, at one time, might have been all about `location, location, location, but the future retail industry will be significantly different from that of today. Shopping is becoming more experiential; eating, being entertained and “living” the shopping experience will take on prominence. In the future, the retail landscape by country will be dramatically different from today, expectations are increasing, creativity and integration between operators and brand is a must. Retailing will become an industry that realizes, more and more, that it must tailor its offerings to select customers, as opposed to the mass appeal approach of the 1980s, in order to win over customers and foster greater customer loyalty.
Moderator: Jayne Rafter, RLI
Speakers:COLLYER RICHARD Senior Director Abercrombie & Fitch, EVANS PHILIP, CEO of TriGranit Management Corporation, GENELLE MATHIEU, Director of Strategic Planning Publicis Shopper, HADDEN JOHN, Senior Vice President - Retail Property
M H Alshaya, KALCHER KARL, Managing Director, MindFolio
Click here to meet the panelists:
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