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This is a video on how to perform both methods of factory reset on a Alcatel TRU. Soft reset and hard reset.

All models -
5065N

Disclaimer - A factory data reset both hard or soft will erase all of your personal information on your device and return it to its out of the box state. You are doing this factory data wipe/reset on your device at your own risk. We are not responsible for any problems or technical difficulties caused from trying these techniques.

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