This talk was given at a local TEDx event, produced independently of the TED Conferences. “Problem” is an overused word. There is a range of problem types, and a range of different strategies appropriate for handling them. Max reveals a new model for diagnostic thinking, one that will forever change the way you envision and tackle problems.
Harry Max is an author, executive and information architect in the technology sector working with several global brands and startups. An early pioneer in e-commerce and crowd sourcing, he was co-founder of Virtual Vineyards (the original wine.com), where he designed all the interaction concepts behind the first secure shopping cart; and the founder of Public Mind, the first Open Innovation platform for harnessing the voice of the customer. His passion is helping people by getting to the heart of the matter. He advocates for clarity, freedom, transparency, and service.
About TEDx, x = independently organized event In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
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