Learn how branching rules in #Microsoft Dynamics 365 Customer Voice allows you to customize the flow of your survey. You can show or hide questions, choose to navigate to another question or survey, and open a website based on the response to a question. Branching rules make your surveys interactive and ensure that only relevant questions are displayed to respondents.
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Please note: some of the footage used in this video was pre-recorded prior to the COVID-19 pandemic.
