In his New Year message to Reserve Bank of India employees, Governor Sanjay Malhotra stressed the importance of customer centricity in the year ahead. He urged colleagues to place seamless, user-friendly services at the core of their efforts. Reflecting on the challenges of 2024, including the Indian rupee's major depreciation, Malhotra acknowledged the hurdles faced by the central bank. As we move into 2025, he emphasized the importance of preparing for an exciting yet challenging year ahead, particularly in light of the currency pressures.
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