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Customer communication is the most important part of a positive customer experience. In this video, we’ll discuss what customer communication management is and go over some best practices to help improve your CCM strategy and stay connected to customers. Learn how to create defined communication and personal content, find helpful software tools, and much more.
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👉 What is customer communication management?: [ Ссылка ]
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#customercommunicationmanagement #whatiscrm #ccmstrategy
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00:00 Introduction
00:41 Improves Outbound Communications
01:13 CCM Strategy
01:40 CCM Software
02:10 Staying Connected to Customers
02:38 Other Common Customer Communication Errors
03:25 Best Practices
04:54 Recap
05:15 Subscribe to Jotform
What Is Customer Communication Management?
Теги
customer communication managementcustomer communication management softwarecustomer communications managementcustomer communicationprocess automationcustomer communicationsmulti-channel communication managementcustomer expectationscustomer communitycustomer communication skillscustomer communication tipscustomer service communication skills trainingmanaging customer communicationmanaging customer experiencejotform tipsjotform tutorial
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