Dr. Dennis Khoo, the best-selling author, thought leader & former Group Head of TMRW, UOB, sits down with Meniga's CEO & co-founder Georg Ludviksson to discuss best practices in digital transformation for banks, the most common pitfalls, how to use personalised insights to drive digital engagement and digital sales and how data is the foundation for a successful digital banking project.
Dr. Dennis Khoo has written the best-selling books The allDigitalFuture Playbook and Driving Digital Transformation, sharing his extensive experience on digital transformation in Banking such as the most common reasons for failures in digital transformation, key steps to building a successful digital bank, and in-depth review of business outcomes that stem from a world-class digital bank.
Previously Dr. Khoo served as chief architect and head of UOB’s multi-award-winning digital bank TMRW. Dr. Khoo was responsible for the strategy, growth, and delivery of TMRW, which is widely considered one of the most successful digital banking projects in the world. The digital bank has been launched across APAC in countries such as Singapore, Thailand, Indonesia, Malaysia, and more.
With three decades of experience in banking as well as in information technology, he has held senior positions within both industries, which enabled him to bring a unique vantage point in crafting and executing a banking strategy for a digital world. Prior to UOB, he was Head of Consumer Banking at an international bank.
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