This webinar, hosted by Deloitte Digital and Salesforce, provides best in class insights, advice and experience on engaging with your customers in this new digital world. During the session we explored the future of customer engagement and how financial services organisations are evolving to stay ahead of the curve. The webinar was delivered by speakers: Yvonne Byrne, Deloitte Digital Partner; Simon Judd, UK Digital Banking Lead; Joaquin de Venezuela, Head of Financial Services, EMEA and LATAM @ Salesforce; and special guest speaker Gadea de la Viuda, Abante Asesores Partner.

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