Can better healthcare be built by design? 'Design thinking' is a discipline that's been lauded by innovation teams for creating better, more customer-centric experiences for all players in a given system. But, can that really include a healthcare system? Despite their ingrained protocols, safety standards, and highly regulated modus operandi, Chris McCarthy, VP for Strategy and Design at HopeLab, says YES. With seven years of experience creating and implementing design thinking strategies at Kaiser Permanente to benefit clinical care, Chris shares best practices, tips, and tricks that ALL healthcare innovators need to know about successfully integrating design-thinking into their organizations.

Filmed in the HISA Studio at HIC 2019 in Melbourne, Australia, August 2019.

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Jessica DaMassa, the emerging ‘It girl’ of health tech interviewing, chats it up with the ‘who’s who’ of the health innovation set on WTF Health.

Catch 100s of interviews with leading health tech startups and digital health innovators and the VC investors, accelerators, health insurance companies, pharmas, and hospital systems helping bring their new ideas into the healthcare ‘establishment.’

From AI, Big Data, and blockchain to AR/VR, digital therapeutics, payment model innovation, health policy, and investing, Jessica helps you spot the trends and figure out what’s next…or, ‘What’s The Future?’ Health. (Yes. That’s really what the acronym means. 😉 )

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