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Presenter: Kjell Grankvist
- professor of Clinical Chemistry and Director of the Department of Biobank Research at Umeå University
- a member of the EFLM Working Group on Preanalytical Phase
Moderator: Ana-Maria Simundic

The preanalytical phase is the main contributor to diagnostic errors. Modifying staff behaviour to conform to venous specimen collection practice guidelines and other recommended practices has proved to be a difficult task.

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